PRIVACY POLICY

Version 2.1 — 24 July 2025
This page was last updated on 24-07-2025.

At ZEUZ, we highly value your privacy and the protection of your personal data. In this privacy policy, we explain which data we collect, why we do so, and how we use this information to improve your experience on our website and in our webshop. By using our website, you accept this privacy policy.

 


1. Applicability

This privacy policy applies to the services of ZEUZ and the use of the website zeuzfitness.com. Please note that we are not responsible for the privacy policies of other websites and sources that may be referenced.

ZEUZ respects the privacy of all users of its site and ensures that the personal information you provide to us is always treated confidentially and in accordance with applicable legislation.

 


2. Use of our services

When you sign up for one of our services or place an order, we ask you to provide personal data. This data is used solely to perform the requested service and to correctly process your order or request.

Your data is stored on secure servers of ZEUZ or carefully selected third parties with whom we have concluded processing agreements.

 


3. Communication

When you contact us via email or a contact form, it is possible that we save these messages. We only ask for the data necessary to handle your question or request. This data is also stored on secure servers and not combined with other personal data.

 


4. Cookies

Functional use and analysis

Our website uses cookies to improve the user experience and to gain insight into visitor behavior. Cookies are small text files placed on your device. With these, we can among other things:

- Optimizing the operation of our website

- Collecting anonymous statistics via tools like Google Analytics

- Displaying personalized content or recommendations

- Remembering previous preferences (such as language settings or shopping cart)

Third-party cookies

We also use tools and services from third parties, such as the Trustpilot review system, marketing tools, and analytics solutions. These parties may place cookies to enable their service. However, ZEUZ does not share personal data with these parties without your consent.

You can set your browser to block cookies entirely or partially. Please note that some functions of the website may then work in a limited way.

 


5. Purposes of data processing

We collect personal data solely for the following purposes:

- Processing and delivering orders

- Processing payments and returns

- Customer service and communication

- Improving our webshop and services

- Marketing and customer satisfaction research (such as review requests)

- To comply with legal obligations

Data is never used for purposes other than those described above, unless we explicitly ask for your permission.

 


6. Sharing with third parties

We only share personal data with third parties when necessary for the execution of our services. Think of payment providers, shipping partners, email services, or review tools such as Trustpilot. These parties may only use the data for the purpose for which it was provided and are bound by strict privacy conditions.

ZEUZ does not sell personal data to third parties. Internally, information is only shared with employees who need this data to perform their duties. All our employees are obliged to maintain confidentiality.

 


7. Retention periods

Personal data is not kept longer than necessary for the purpose for which it was collected, unless a legal retention obligation prescribes otherwise. Newsletter data and customer accounts remain active until you indicate that you want to delete them.

 


8. Right of withdrawal and access

As a consumer, you have the right to:

- To gain access to your personal data

- To correct, supplement, or delete data

- To object to the use of your data for marketing

- To withdraw your consent for data processing

- To file a complaint with the Autoriteit Persoonsgegevens

Do you want to view, change, or delete your data? Then contact us via service@zeuzfitness.com. We respond to your request within 14 days.