B2B SHIPPING POLICY
Version 1.1 — March 23, 2026
This page was last updated on 23-03-2026.
At ZEUZ, we strive to process your order as quickly and carefully as possible. This shipping policy contains information about shipping costs, delivery times, exceptions, and order processing. By placing an order on our website, you agree to this shipping policy.
1. Shipping costs
Orders within Europe
The following shipping costs apply to orders:
- Netherlands: €4.92 excl. VAT
- Belgium: €5.74 excl. VAT
- Germany & Luxembourg: €6.57 excl. VAT
- Other EU countries: €10.70 excl. VAT
Pallet shipments
Heavy or large orders are shipped by pallet, mainly gym equipment, bulk orders, and project deliveries.
Free pallet shipping from:
-
- Netherlands€ 875 - excl. VAT
- Belgium: € 1,250 - excl. VAT
- Luxembourg: € 1,600 - excl. VAT
- Germany: € 1,750 - excl. VAT
- France: € 1,400 - excl. VAT
- Austria: € 1,500 - excl. VAT
- Czech Republic: € 2,200 - excl. VAT
- Other EU: € 3,000 - excl. VAT
Note: Shipments outside the European Union are currently not possible through our webshop. For B2B shipments outside the EU, you can contact us via support@zeuzfitness.com.
2. Delivery times
We strive to deliver your order as quickly as possible so you can start using your new fitness products soon!
Do you order on weekdays before 3:00 PM?
Your order is usually shipped the same day.
- Estimated delivery times per country:
- Netherlands & Belgium: 1-2 working days
- Germany & Luxembourg: 2-3 working days
- Other EU countries: 2-5 working days
The indicated delivery times are indicative and depend on the carrier. In exceptional cases (such as high demand or delays with delivery services), your order may take longer to arrive. Once your order has been shipped, you will receive a Track & Trace link by email.
3. Exceptions to standard delivery
Pre-orders: When a product is on pre-order, it will only be delivered on the first available delivery date. This is always clearly indicated on the product page.
Large/heavy orders (pallet shipping): If an order cannot be shipped via a regular shipping service, it will be sent by pallet.
Busy periods & unforeseen circumstances: We do our best to ship all orders as quickly as possible. However, during busy periods, holidays, logistical delays, weather conditions, or other unforeseen situations, delivery may take longer than usual. If this happens, we will keep you informed..
4. Order processing and tracking
Once your order is placed, you will automatically receive a confirmation email. Once we have processed and shipped your order, you will receive a separate email with the Track & Trace link. This allows you to track the delivery at any time.
Orders are processed on business days (Monday through Friday). Orders placed on weekends or holidays will be processed on the next business day.
5. Contact
Do you have questions about this shipping policy, your order, or the status of your delivery?
Feel free to contact us at service@zeuzfitness.com.
Our team is ready to help you.